VoIP/Cloud Telephony

What is Cloud Telephony?
A cloud telephony system (hosted telephony) is one that sits in a network data centre, rather than at your premises. Users manage the system through a web interface or mobile app, and make calls over the service through their data connection. Hosted telephony means you no longer need to maintain and upgrade a telephone system on site or over multiple sites. Using Hosted Telephony allows you to have the full features and functionality without the need for a physical Telephone System.

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How does this work?
Individual telephone extensions are connected through your broadband to the Cloud. The telephones are hosted in the Cloud. You don’t have a system onsite as its hosted offsite at a data centre.

With connectivity using only your router and broadband service, you can have the freedom to take these telephones anywhere you want. Ideal for remote workers who move from office to home and want to take their business calls with them. You simply pay a monthly rental fee for each telephone extension. Your telephone calls are included in your monthly rental with Hosted which is great for budgeting purposes.

It’s not only system telephones you can use - our Hosted platform also supports Mobile and PC applications for field or remote use. The choice of how many System Phones, Applications and Lines you require may be daunting. That’s where we come in, we will survey your site and create a hosted solution based on your specific requirements.

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Why choose Hosted?

No capital outlay
No telephone system maintenance costs
Free calls between your offices
Free calls to local UK 01/02/03 numbers
Manage your own calls and facilities
Great voice quality
Save money
Disaster Recovery As Standard
Staff can work flexibly from anywhere
Integrate with your CRM system

Is Hosted right for my business?

Designed to scale, it is capable of serving a single home office or multiple locations around the globe
Dynamic businesses that want flexibility - never miss a call in the office or when out and about
Multi-site organisations - connects branch offices together and allows for free calls internally
Improve customer contact - manage calls seamlessly between users and offices to provide the best caller experience
Help you budget - there are no expensive maintenance costs and you only pay for what you use

iPECS Anywhere

As a mobile or remote worker, staying connected to colleagues and clients is crucial for productivity and success. That’s where iPECS Anywhere comes in. An eSIM is downloaded onto the phone then tied into iPECS Cloud.

A mobile phone call will flow though the iPECS Cloud platform rather than going directly out on the mobile network. With no additional apps required, users can make and receive calls as normal.