Telephone Systems

Are you looking for a traditional PBX telephone system, the latest state of the art converged VOIP solution or perhaps a cloud solution? Regardless of the size of your business, we cater for all your business telecoms requirements.

As an authorised Ericsson-LG and NEC telephone system provider, Wellwood Communications can supply, install and maintain bespoke telecom solutions to meet your business requirements.

With everything supplied by Wellwood Communications we remove the inconvenience of dealing with multiple companies. We ensure that your telephone system is working seamlessly, whilst providing full user training and maintenance support for your telephone system.

Our friendly team can discuss your specific requirements which provide you with the most suitable option to maximise your budget.

Unified Communications with iPECS UCP

iPECS UCP is Ericsson-LG Enterprise’s unified communications platform designed to meet SMB and Enterprise communications needs. iPECS UCP is a ground-breaking innovative platform that provides out of the box UC and Mobility solutions.

Simplified UC

iPECS Unified Communications capability is built in to UCP. Users can use voice, video, instant messaging, conference calls and visual voicemail all on one simple and easy to use platform. UC is designed to be intuitive and provide your team easy to use tools and features.

Reliable and Resilient

Total reliability is the only option for your communications. iPECS UC is designed to deliver complete resilience through geographic redundancy and inherent modular architecture.

Integrated Applications

iPECS is designed to offer a range of enhanced applications from Ericsson-LG and other specialist application providers. Integration into standard office applications such as Microsoft Outlook or Lync, as well as other applications, means your communications are truly integrated.

Leverage the latest standards based technologies

iPECS UCP helps you to make the most of the latest network technologies, such as SIP, optimise call costs using WiFi or use in-built voice conferencing to save on external conference services.

NEC Business Systems

NEC telephone systems provide highly cost effective solutions with VoIP capabilities. Unified Communications are within reach of small business with future proof upgrade potential. There are also considerable savings and functionality over and above alterative hosted solutions.

Value for Money

Powerful communications with a small business price tag that allows you to pay only for what you need. Completely scalable as your business grows.

Easy to Use

Intuitive applications and features your whole team can easily use to empower them to be more productive. The easy installation also means there is no downtime.

Built-In Applications

Includes an expanded and diverse portfolio of InApps. As well as providing compelling business benefits, requiring no external PC or server.

Keep Connected

Single number reach, cordless mobile handsets, built-in conferencing and voicemail keeps colleagues and customers up-to-date and connected.

Scale With Your Growth

Our PBX Systems are designed to deliver the flexibility you need as your organisation grows. Your communications can easily adapt to meet changing needs.

If your business:

• Is moving premises

• Is expanding

• Has outgrown its current telephone system

• Is having problems with your existing phone system

• Is experiencing problems with your current supplier

• Is looking to save money

• Wants to update its communications

…Wellwood Communications can offer you a solution.

Your Unified Communications Strategy

iPECS UC delivers the tools and features to support your team, including:

Telephone System Applications

Every business has different communications needs and therefore we are able to tailor your system according to your market sector and organisation. There are a range of applications to support your specific unified communications strategy.

iPECS Attendant

An operator console which helps your receptionist or front desk staff handle high call volume.

• Operating without an external phone

• Call recording / Call statistics / Call history

• Presence, short cuts and on screen call control

iPECS IPCR

A call recording and monitoring solution tightly integrated with iPECS Call platforms and contact centres.

• Centralised or distributed call recording

• Encryption enabled call recording

• Multi party conference call recording up to 13 party access

• Trunk-based recording

• Announcement file play during call

iPECS NMS

A powerful web based Network Management tool designed to permit rapid response to system alarms, remote access, analyse system statistics and provide issue alarm notification.

• Fault management and
real time system monitoring

• Web based client access

• Traffic statistics